Privacy Policy
Last updated: July 30, 2026
At SAC Carrier Freight LLC, we take the privacy of our customers, shippers, consignees, and website users very seriously. This Privacy Policy describes how we collect, use, store, and protect personal information when you use our freight transportation services (Full Truckload, LTL, Express & Time-Critical, Box Truck Delivery, Dedicated Lanes, and related logistics services) through our website saccarrierfreightllc.com or by contacting us directly.
1. Information We Collect
We may collect the following types of information:
- Identification and contact data: name, company name, email address, phone number, physical address, and account or quote request details.
- Shipment and cargo data: origin and destination information, description of goods, weight, dimensions, special requirements, appointment times, and tracking data.
- Website usage data: information about how you interact with our website (pages visited, forms submitted, etc.).
- Technical data: IP address, device type, browser, operating system, and device identifiers.
- Billing and payment data: information necessary to process quotes, invoices, and payments (handled through secure payment providers when applicable).
- Communications: messages sent via email, phone, WhatsApp, or SMS related to quotes, dispatch, load updates, and customer support.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our freight transportation services.
- Manage quotes, bookings, dispatch, and shipment tracking.
- Communicate with you about the status of your loads, appointments, updates, and support.
- Process payments and issue invoices.
- Send service-related notifications (changes, security, updates).
- Comply with legal and regulatory obligations (including DOT/FMCSA requirements) and resolve disputes.
- Analyze service usage in aggregate and anonymous form to improve the experience.
3. Legal Basis for Processing
We process your data based on:
- Performance of the transportation services contract.
- Your consent (when required, for example for SMS communications).
- Compliance with legal and regulatory obligations.
- Our legitimate interest in operating, improving, and protecting the service.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following cases:
- With service providers that help us operate (hosting, payment processing, GPS tracking tools, etc.), under confidentiality agreements.
- With drivers, dispatchers, or logistics partners necessary to complete the transportation of the load.
- When required by law or in response to a valid legal request (including DOT/FMCSA or other competent authorities).
- To protect the rights, safety, or property of SAC Carrier Freight LLC, our customers, or third parties.
- In the event of a merger, acquisition, or sale of assets (with prior notice when possible).
5. Storage and Security
Your data is stored on secure servers. We apply reasonable technical and organizational measures to protect the information against unauthorized access, loss, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as long as necessary to provide the service, comply with legal obligations, resolve disputes, or enforce our agreements. When it is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Restrict or object to certain processing.
- Request data portability.
- Withdraw your consent at any time.
To exercise these rights, you may contact us using the details provided at the end of this policy.
8. Cookies and Similar Technologies
We may use cookies and similar technologies for the operation of the website, to remember preferences, and to analyze usage in aggregate form. You can manage cookies through your browser settings.
9. International Transfers
If your data is transferred outside your country of residence, we ensure that appropriate safeguards are in place in accordance with applicable law (for example, standard contractual clauses or other protective measures).
10. Minors
SAC Carrier Freight LLC is not directed at individuals under 16 years of age (or the minimum age applicable in your jurisdiction). We do not knowingly collect information from minors. If we become aware that information from a minor has been provided, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the date of the last modification. We recommend that you review it periodically.
12. Contact
If you have questions about this Privacy Policy or about the processing of your data, you may contact us at: